Privacy Policy
Last updated: March 13, 2026
Write Pilot ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our WordPress plugin and website.
1. Information We Collect
1.1 Information You Provide
We collect information you voluntarily provide when you:
- Purchase our plugin (name, email address, billing information)
- Register your license key (website URL, WordPress version)
- Contact our support team (name, email, message content)
- Subscribe to our newsletter (email address)
1.2 Automatically Collected Information
When you use our plugin, we may automatically collect:
- License validation requests (license key, domain)
- Plugin version information for update checks
- Error logs (only when debug mode is enabled and explicitly shared)
1.3 Information NOT Collected
We do not collect, store, or have access to:
- Your AI API keys (these are stored locally in your WordPress database)
- Content generated by the plugin
- Your website's posts, pages, or media
- Your website visitors' data
- Keywords or URLs you input for content generation
2. How We Use Your Information
We use the information we collect to:
- Process your purchase and deliver the plugin
- Validate your license and manage site activations
- Provide customer support and respond to inquiries
- Send important updates about the plugin (security, features)
- Improve our plugin and services
- Comply with legal obligations
3. Third-Party Services
3.1 Payment Processing
We use Lemon Squeezy to process payments. When you make a purchase, Lemon Squeezy collects your payment information directly. Please review Lemon Squeezy's Privacy Policy for details on how they handle your data.
3.2 AI Service Providers
Write Pilot connects to third-party AI services (Anthropic/Claude, OpenAI, Google Gemini) using YOUR API keys. We do not have access to your API communications. Please review the privacy policies of these services:
3.3 Image Services
If you use the WebP Media Engine, the plugin connects to Pexels and Unsplash APIs using YOUR API keys. We do not have access to these communications.
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information:
- SSL/TLS encryption for all data transmissions
- Secure storage of customer data
- Limited access to personal data on a need-to-know basis
- Regular security assessments
5. Data Retention
We retain your personal information for as long as necessary to:
- Provide our services and support
- Comply with legal obligations
- Resolve disputes and enforce agreements
License and purchase records are retained for the duration of your license validity plus 7 years for accounting purposes.
6. Your Rights
Depending on your location, you may have the following rights:
- Access: Request a copy of your personal data
- Rectification: Request correction of inaccurate data
- Erasure: Request deletion of your data (subject to legal retention requirements)
- Portability: Request your data in a machine-readable format
- Objection: Object to processing of your data
- Withdraw Consent: Withdraw consent for marketing communications
To exercise these rights, contact us at [email protected].
7. GDPR Compliance (EU Users)
For users in the European Economic Area (EEA):
- We process data based on contractual necessity (license fulfillment) and legitimate interests (product improvement)
- You have the right to lodge a complaint with your local data protection authority
- Data transfers outside the EEA are protected by appropriate safeguards
8. CCPA Compliance (California Users)
For California residents under the CCPA:
- We do not sell your personal information
- You have the right to know what data we collect
- You have the right to request deletion
- You have the right to non-discrimination for exercising your rights
9. Children's Privacy
Our services are not directed to children under 16. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by:
- Posting the new policy on this page
- Updating the "Last updated" date
- Sending an email notification for material changes
11. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us: