How Can We Help?

Our support team is available to help you get the most out of Write Pilot. Before reaching out, check our documentation for quick answers to common questions.

Response Times

Starter: Within 48 hours

Professional: Within 24 hours

Agency: Within 12 hours (priority)

Send us a Message

Quick Help

Common Issues & Solutions

Find quick solutions to frequently encountered problems.

License Activation

Make sure you're copying the license key exactly as it appears in your purchase email. Remove any extra spaces and ensure your site can reach api.lemonsqueezy.com.

Content Not Generating

Check your API keys are valid and have credits. Verify the auto-fallback chain has multiple models configured. Check WordPress cron is running properly.

Images Not Loading

Verify your Pexels and/or Unsplash API keys. Check your hosting allows external API calls. Try using shorter keywords for better image matches.